Tuesday, the 31st of January 2023: “Customer Centricity and its Shift”!!!

Copacabana, Rio de Janeiro: 32 degrees, very hot, with a little cloud. Today, I had to make multiple trips to the TIM telecommunications store in the Rio Sul shopping centre due to issues I faced while migrating from Oi to TIM. The migration process should typically be easy and hassle-free, but it turned out to be complicated, and I encountered […]

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Thursday, the 19th of January 2023: “Life Without Regret”!!!

Copacabana, Rio de Janeiro: 30 °C, hot, and sunny. Today, I want to share an honest glimpse into my morning routine, which started without enthusiasm. Getting out of bed and heading to the gym can sometimes feel daunting. However, once you take that first step, everything else falls into place effortlessly. As I started my workout routine today, I couldn’t […]

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