Tuesday the 20th of February 2024: “Bureaucracy and Stress at The West Bromwich Building Society”!!!

Wordsley, Stourbridge, England: 8 degrees, chilly, overcast and with the possibility of rain. Stress at the West Bromwich Building Society in Kingswinford. Every Tuesday, my mother collects her pension from the West Bromwich Building Society in Kingswinford. She needs to withdraw the money there to deposit it in the Nationwide Building Society next door to pay her bills. I don’t […]

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Tuesday the 6th of February 2024: “Bureaucracy, Clutter and Simplification”!!!

Wordsley, Stourbridge, England: 13 degrees, chilly, wet, rainy and damp. What a crazy morning running back and forth from the building society for my mother. My mother had a knee replacement operation at the beginning of January, and until now she’s not unable to go out or drive. I can’t drive in England, or at least shouldn’t; it is something […]

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